The Balanced Journey Institute Privacy Policy

The Balanced Journey Institute (“TBJI,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, complete the Balanced Life Audit, register for programs, schedule appointments, or otherwise interact with our services.

Information We Collect

We may collect:

  • Name

  • Email address

  • Phone number

  • Responses submitted through the Balanced Life Audit

  • Information submitted through contact forms

  • Appointment requests

  • Website usage information through cookies or analytics tools

How We Use Your Information

We may use your information to:

  • Deliver your Balanced Life Audit results

  • Send educational resources and content

  • Respond to inquiries

  • Schedule coaching calls

  • Provide customer support

  • Communicate about TBJI programs, services, workshops, and events

  • Improve our website and services

  • Send marketing communications if you have chosen to receive them

Email Communications

By providing your email address, you consent to receiving communications from The Balanced Journey Institute, including:

  • Assessment results

  • Educational resources

  • Program updates

  • Newsletters

  • Promotional offers

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Text Message Communications

If you choose to opt in, you may receive text messages regarding appointments, reminders, educational updates, and promotional offers.

Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out.

Reply HELP for assistance.

Your consent to receive marketing text messages is not required to purchase any services.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party service providers who assist us in operating our website, email communications, scheduling, payment processing, customer relationship management, or marketing. These providers are required to protect your information.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure.

Cookies

Our website may use cookies and analytics technologies to improve user experience and understand website traffic.

You may disable cookies through your browser settings if you prefer.

Children’s Privacy

Our services are intended for adults and are not directed toward children under 13 years of age.

Coaching Services Disclaimer

The Balanced Journey Institute provides coaching, education, and personal development services.Our services are not psychotherapy, do not establish a therapist-client relationship, and are not a substitute for mental health treatment, diagnosis, or crisis services.

If you are experiencing a mental health emergency, please contact 911 or your local emergency services immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

The Balanced Journey Institute

Email: [email protected]